Important Information - Terms of Use

Travel4U.org.uk is a member of ATOL. Our ATOL membership is 6033. All holidays advertised on this web site are subject to availability. Travel4U.org.uk uses a scanning system that checks tour operator availability. Once you submit your enquiry, this system will show you the latest range of holidays available within your criteria. This information is polled regularly but is not live. All holidays are therefore subject to availability once checked by our sales consultants in our call centre. We also buy stock from tour operators in bulk that gives us the ability to offer you holidays that no other agent are able to sell, so if your search doesn't find what you are looking for then we might have extra holidays available exclusively to us. There is a range of abbreviations used commonly by tour operators. Here are the typical ones:-

• AOA – ALLOCATED ON ARRIVAL
• RO - ROOM ONLY
• SC - SELF CATERING
• BB - BED AND BREAKFAST
• HB - HALF BOARD
• CC / CM – CATERED CHALET
• FB - FULL BOARD
• AI - ALL INCLUSIVE
• MP - MEAL PLAN
• FO - FLIGHT ONLY

All prices displayed are based upon maximum occupancy of holiday units. Fewer passengers travelling could result in a higher price being charged. The translation of 'an all inclusive package' depends upon the specific hotel the package applies to.

Your Booking
Your receipts are issued by Travel4U.org.uk who acts as retail agents for the principal with whom your travel arrangements have been made with. Where the principal is a Tour Operator who holds an ATOL (Air Travel Operators License) the license number is clearly shown on your receipt. All travel arrangements are subject to the principals (Tour Operator, Airline etc) terms and conditions of booking. You are bound by these conditions, a copy of which can be made available upon request. Bookings may be subject to a credit card charge of 3.5%. Prices quoted on this website are usually the operator’s basic holiday package price. Depending on the tour operator, they could be subject to supplements.

Requests
If your holiday is a 'late deal' and your accommodation is allocated on arrival, very few tour operators will allow any special requests. If you need special assistance or have any medical requests, we strongly advise you to book a named accommodation holiday. All requests will be noted but cannot be guaranteed.

Payment of Balances
Please note that balances of payments due must be received by Travel4U.org.uk no later than 12 weeks prior to travel. We reserve the right to charge an administration fee of £15 per person where payments are received after this time. All credit card transactions incur a handling charge of 3.5% of the transaction value.

Insurance
We advise that when travelling abroad all customers take out adequate travel insurance. It is a condition of booking with many tour operators and airlines that you will have adequate travel insurance and it is possible that you can be denied from travelling if proof of cover cannot be provided. Ask a member of our team about our competitive rates.

Flight time & Tickets
Flight times shown are provisional and are subject to alteration as per our carrier’s terms and conditions. Many airlines require reconfirmation of travel arrangements, outbound and inbound 72 hours before departure. Tickets are generally issued seven to fourteen days before departure. For late bookings sometimes it is necessary to issue documents on departure at the airport. Please contact us one week before travel if your travel documents have not been received.

Passports, Visas and Health
All passengers must hold valid passports and should have at least six months validity before expiry. If your passport is in its final year you should check with the embassy of the country you are visiting. Please be aware customers are responsible for any visa or inoculation requirements for their destination. Up to date travel advice can be obtained from the Foreign and Commonwealth Office on 0207 238 4503 or use www.fco.gov.uk. Free booklets called Health advice for Travellers (T6) are available by calling 0800 555777.

Charges and Cancellations
Should you wish to amend or cancel your travel arrangements, instructions must be received in writing from the lead name passenger. Charges will be made by the operator. A full scale of the charges raised by operator can be found within the booking conditions in the brochure or on request from Travel4U.org.uk.

Please check your receipt and should any details be incorrect this must be advised to the Customer Services of Travel4U.org.uk immediately on 020 8520 1433.

Should you have any further queries or wish to add any further travel arrangements then please do not hesitate to contact us.

Thank you for booking with Travel4U.org.uk. We hope that you have an enjoyable journey.